Iridium Prepaid Balance Minutes Maximum Age Limit

Iridium prepaid balances will automatically be expired by Iridium on a daily basis as they reach their Maximum Age Limit, even if the Iridium account remains within its Validity Time Period.

Iridium Voucher Voucher Validity Time Maximum Age Limit Maximum Account Validity
Standard 75-min 30 days 3 years 2 years
Standard 150-min 90 days 3 years 2 years
Standard 200-min
GO! 400-min
6 months 3 years 2 years
Standard 600 and GO! 1000-min 1 year 3 years 2 years
Standard 3000- and 5000-min 2 years 4 years 2 years
Northern Lights 200-min
Latin America 200-min
6 months 3 years 6 months
Africa 300-min 1 year 3 years 1 year
Emergency 300-min 1 year N/A 1 year


Terms

  • Voucher Validity Time: a period of time by which a prepaid voucher extends the validity period of an Iridium prepaid account.
  • Maximum Age Limit: a period of time during which the balance can be kept on a prepaid account, rolled over and used by the customer.
  • Maximum Account Validity: a period of time from the day of voucher reload for which the validity of an Iridium prepaid account can be extended.

When will my balance expire?

Iridium expires prepaid balance that reaches its Maximum Age Limit on a daily basis. The balance will expire based on the time of the oldest voucher purchase which is greater than the Maximum Age Limit (see table above).

How often will expiry be applied?

Iridium will expire minutes at the end of the day, every day with the same procedure as described above.

How will customers be informed of the balance of minutes that will expire?

Minute balances are available to customers by calling 2888 or sending an SMS to 2888 from their Iridium handset. Users will be given the balance of minutes that may expire if not used within the next six months. This message will be based on the oldest prepaid voucher purchase activity and minutes that are subject to expiry within the next six months, if applicable.

What if I haven’t purchased a voucher that has minutes in the past three years and have only purchased validity extension vouchers to roll-over the existing minutes?

Although the prepaid account will remain active for the duration of the extension vouchers applied to that account, any unused balance older than the Maximum Age Limit will be expired as soon as it reaches that limit. This could result in your balance to be 0 on an active prepaid account, so please plan accordingly.

Should you need more information, please contact us with your questions.